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Review Highlights
“They installed new seamless gutters & downspouts on the front and back of our house & garage.” in 2 reviews
“After, they made sure I understood our warranty and that I was satisfied with their services.” in 3 reviews
“I saw they came recommended in our local community fb group, so I called for a quote and they came out same day!” in 3 reviews
About the Business
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Rick G.
Spokane's Premier Seamless Rain Gutters Installation Company for almost 30 years!
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15 reviews
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4 stars
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1 star
- andrew s.Spokane, WA691021Jun 27, 2023
Their gutters are great and they installed In a timely fashion and did a fine job. They also have some of the best prices in town, which is the only reason why I stayed with them after my initial experience with their sales rep.
The reason for this three-star review and not a five is because when the sales rep came to our house to survey the property, within 30 seconds he pointed out that he didn't recognize our telephone prefix. I told him it was California and I've just never gotten around to changing it. He then proceeded to say that it would be in my best interest to change my prefix because people in Spokane really don't like Californians very much at all. I turned around and I asked him why is that - already knowing the low intelligence responses that float around the town - And he rambled on about how us California's are ruining the city and raising property values and causing homelessness, which I told him doesn't even make sense. He was proud enough to inform me that he's a lifelong spokanean and he's watched the city go downhill "All because of the Californians". He then was telling me how someone he knows who lives on lake Coeur d'Alene whose property value has almost doubled in the last 10 years... Huh? What is that have to do with me in Spokane? This was really the dumbest debate I've ever had since moving here 6 years ago. I didn't ask for this conversation and I was ready to tell him to take a hike. It's guys like him that give Spokane a bad name.
And then he was rambling on about politics and he's sick of what's going on in this country. While I agreed with him in some ways, that's not why he's at my house! I kept trying to steer him back to the gutters and then he was talking about punishment for sex offenders and ask me why I'm not stomping my feet in anger like he is. He literally was asking me this. I told him I've got better things in life to worry about then some stuff that will never affect me. He almost seemed exasperated with me because I wouldn't join him in this frustration he apparently got himself into.
I so wanted to just tell him to take off and I'll go find another company and then call the Rainman Management and report this clown, but the truth is is that they have done a third of the houses on my street and it is a good job and I think that they actually worthy lowest price in town. So truth be told, if you're there for gutters, hire rain Man gutters. Just hopefully you won't get this irritable sales rep and if you do, just put him in his place.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Rick G.
Jun 27, 2023
My apologies for your experience with our estimator. Thank you for letting us know and I will be talking with them to make sure they keep their personal opinions to themselves and just focus on the business at hand.
We are pleased you like the rain gutters and that they are working for you and your home. - Shawn L.Coeur d'Alene, ID0289Jul 9, 2022
They did a good job on the gutters but do not get the rain chain through them. They used a crimped down spout for the head of the chain. More water comes from the edges then comes down the chain. Called them about it and they claimed that they buy parts from the manufacturer. Every rain chain I have seen there is a special adapter for the chain. Go with them for the gutters and that's it.
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Rick G.
Jul 11, 2022
Shawn, thank you for your comments and the pictures. There are multiple chain reducers in the market, many of them are for specific chains. Unfortunately, with steel link chain, if we crimp the reducer down much farther and get it closer to the chain, the material deforms too much or it cuts/breaks, not solving any issues. Chains will always allow splash around the chain, even decorative chains with larger cups closer together will allow some splash. If this is not meeting your expectations, we can change the chains out to downspouts and remove the splash issue. Let us know what you'd like to do. You also mentioned buying chain reducers off Amazon and installing them yourself. If they work better, we'd like to know about them to see if we need to change what we do for steel link chain.
- Laura S.Spokane Valley, WA1685Aug 30, 2020
This is the second house we have had Rainman install gutters on. They are always responsive, reliable and value oriented. The estimate was great. Representative came out and shared options and discussed what we wanted. We got rain chains and are so pleased with the look of them. The house looks great.
The installations team was fantastic. They came out and were so respectful of our home and property. Neat, clean and picked up after themselves. After, they made sure I understood our warranty and that I was satisfied with their services. i love this company. They are so reliable.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Rick G.
Aug 31, 2020
Thank you so much for the kind words; we do have great, experienced people that care about their work and I'll pass on your comments to them. If we can ever help in any way, please let us know! Thank you for choosing Rainman again!
- Cathy C.Spokane, WA16376Mar 26, 2021
What a great team. From sales, to operations/dispatch to technicians in the field. Everyone did their part with care, expertise and efficiency. Highly recommend this group. And the new gutters/downspouts look great. What a great way to give the house an upgrade!
Helpful 0Thanks 0Love this 0Oh no 0 - Sandy D.Spokane, WA682237Sep 9, 2019
Rainman Seamless Rain Gutters was one of many companies we contacted when looking for someone to work on our home. We recently moved to Spokane and our house did not have gutters which was a project we wanted completed before the weather changed.
Rick and his team did a fantastic job on our home. They were very responsive which made communication a breeze! Kris was very professional and thorough when doing the estimate for our home. One of the reasons why we chose this company was his knowledge and input. He addressed all our questions and gave his professional opinion on the gutters. He let us know what was needed, why, and how it worked. The estimate was sent over very quickly in less than 24hrs with two options we can chose from. With almost immediate response to phone calls and E-Mails- We were able to get the gutter installation done the following week! An added bonus is the warranty that they provide.
In summation, Rainman Seamless Rain Gutters was the perfect choice for us. The quote they provided was in the middle of the other companies and with how quick and accurate they work- it was worth it. They were able to come install the gutters even when nobody was home and we couldn't be more proud. If there is anything we need in this category we would definitely contact them again.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Rick G.
Jan 28, 2020
Thank you for taking the time to write this review, and we truly appreciate you as a customer!
- Jeanne F.Deer Park, WA10102Aug 26, 2020
Top notch service. I saw they came recommended in our local community fb group, so I called for a quote and they came out same day! When we decided to schedule, they were quick to get us a date. Today was the day, they showed up exactly on time, they were polite, and got the job done quickly. The gutters look amazing! They color matched perfectly. Highly recommend these guys.
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Rick G.
Aug 26, 2020
Thank you so much for taking the time to write about your experience. We truly appreciate the kind words and the recommendation. Thank you for trusting us with your home!
- J M.Airway Heights, WA6218Sep 20, 2019
I've got to say that these guys were ON it. From initial contact, to meeting for quote, quote delivery, scheduling, installation, and billing.
A vast difference from what I'm generally used to. It's difficult to get contractors to show up at all.
I appreciate the quick turn-around. I didn't spend ANY time chancing my tail with these guys.
I picked the right guys for the job. The gutters not only look good, but work as designed. I'm super happy.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Rick G.
Jan 28, 2020
Thank you very much! We enjoyed working with you!
- Kevin H.Spokane, WA1344Oct 3, 2020
These guys are great. The price is right and installation is fast. Would recommend for anyone needing new seamless gutters.
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Rick G.
Oct 5, 2020
Kevin, thank you! We appreciate the opportunity to work with you on your project! If we can ever help in the future, please let us know.
- Rick H.Spokane, WA28Sep 10, 2018
I've had Rainman out twice, once to add additional downspouts and just recently to add gutters and rain chains to our new deck cover. Both times they have been out quickly and had me scheduled fast. The work has been great and the crew was professional and courteous. 5 stars!
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Rick G.
Jan 28, 2020
Thank you!
- Donna C.Southampton, PA4119Jun 24, 2018
We live out of state and after online research discovered Rainman. From the initial phone conversation with Dani, to the estimator that called to discuss the project and options to even speaking with the owner....A+. The price was comparable with other gutter companies that install 4" aluminum gutters and they provide 5" steel that will hold up much better with hard winters. Work was done on time and left the home exterior clean. Rainman also provides a warranty which other contractors did not offer. The detailed estimate, drawings and warranties were all email as promised. We could not be more satisfied and highly recommend Rainman. We will be using Rainman for rental properties and new construction on the future.
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Rick G.
Jan 28, 2020
Thank you Donna! It was also great to help you again with your new project. We truly hope to continue working with you!